CABIN CREW

AIR HOSTESS – FLIGHT ATTENDANT - AIR STEWARD

The most glamorous profession in aviation, Flight Attendants have a range of responsibilities during each flight, the most important of which is to keep passengers safe and to ensure that everyone on board follows security regulations. They are also in charge of the safety and comfort of passengers on a flight, and they inform the passengers when necessary. This is more than a job. It’s a lifestyle and a place where the view from the office window never gets boring.

Men and women can apply for the job position of an Air Steward/Hostess/Cabin crew. The profession offers a bridge to fulfill several dreams such as traveling, visiting new destinations, experiencing a variety of cultures, meeting people from different ethnicity, learning new things, redefining hobbies, etc.

Responsibilities

  • Safety and security of passengers and cabin
  • Provide welfare and comfort to the passengers.
  • Check cabin status and emergency equipment’s before each flight.
  • Brief passengers about aircraft emergency procedures and equipment's.
  • Assist during medical emergencies
  • Making important announcements.

Eligibility And Requirements

NATIONALITY Indian or OCI
EDUCATIONAL QUALIFICATION Passed 10+2 examination, from a recognized Board or University
MINIMUM AGE 18 years (21 years for Foreign Airlines)
MINIMUM HEIGHT Female– 155 cm Male– 170 cm
DOCUMENTS Indian Passport, PAN Card, Aadhaar Card
MEDICAL FITNESS Fitness Requirements as per DGCA
LOOKS No visible tattoos or piercings, no visible scars, Clear Complexion.
BMI 18-22
LANGUAGE Fluent English and Hindi
MARITAL STATUS Unmarried (preferred)
COMMUNICATION SKILLS Fluency, clarity, and proficiency
PERSONALITY Pleasant, Friendly, Outgoing, Confident, well-groomed and positive body language, Teamwork
SKILLS Communication skill, Emotional intelligence, Interpersonal skill

Caution

  • All the Airlines in India and abroad do not require any prior training.
  • They hire the crew independently and train them at their in-house training centre.
  • Any prior training from a private Air hostess training academy is not respected.
  • The cabin crew training schools have no recognition or tie-ups for placement. They can however give you a better insight into cabin crew life and train you better for the interview.

Process

Registration

Based on your resume, educational and prior experience, recruiters will meet you and review your resume.

HR Interview

They will ask you few questions like.

  • What is your current job?
  • Why do you want to be a Cabin Crew?
  • Why do you want to join this Airline?.
  • No negative marking.
  • Tell us about the Airline industry?

Selected candidates are then invited for DAY 2 also known as Final Interview.

Group Discussion

Customer service scenario and role play - Random topics are given and you are assessed on the basis of communication skills, team player, etc.

Language

Fluency in English and Hindi

Physical Test

Height and weight check. Eye test. Visible scars, burn marks and tattoos are not permitted.

Final Interview

Typical questions:

  • Why do you want to be cabin crew?
  • Subjects to be studied during training are?
  • What would you change about yourself?
  • What makes you better than other candidates?
  • What will you do if you are not successful today?
  • Why do you want to join us?
  • What’s your biggest weakness/strength?
  • What are the challenges of cabin crew today and how do you think we can solve them?
  • How do you deal with a conflict situation / rude person?
  • What is the biggest challenge you have faced?

Tips For Interview

  • Some airlines have a presentation about the airline before the interview. Be attentive during this period and don’t hesitate to ask relevant questions.
  • Check the requirements very well. (age, height, education, etc.)
  • Prepare your documents. (Passport, Resume, education certificate, etc.)
  • Check picture requirements and get the latest picture taken.
  • Do research about the Airline industry and the Airline you are applying for. (CEO, year founded, values, motto, fleet, destinations, latest updates, etc.)
  • Read about Cabin crew responsibilities and lifestyle.
  • While waiting for your name to be called, interact with other candidates and show that you are a confident and outgoing person. Do not sit isolated or spend time on the phone.
  • Always smile while interacting, it creates positive energy.
  • Frame your own answers. Avoid standard answers.
  • Eye contact with recruiters – demonstrates honesty and confidence.
  • Body language is very important as you are being watched all the time. - Don’t chew gum, be loud or use your phone continuously.

Attire for interview (male)

  • Clean shaved
  • Formal Suit with tie and classic watch
  • Classic professional shoes

Attire for interview (female)

  • Wear makeup
  • Formal Suit, Skirt/Shirt, Dress, Stockings, Handbag, classic watch.
  • No bright color (black, gray, light blue, brown, etc.)
  • Professional Heels
  • Sober jewelry.
  • Skirt not too tight or short.

Top 10 Domestic Employers

AIRLINE ACTIVE FLIGHT
ATTENDANTS		 ELIGIBILITY HOW TO APPLY SALARY
Air India 1800 18 years, 10+2 http://www.airindia.in/careers Rs 55000 – Rs 190000
Alliance Air 500 18 years, 10+2 http://www.airindia.in/careers Rs 55000 – Rs 190000
Air India Express 900 18 years, 10+2 http://www.airindia.in/careers. Rs 55000 – Rs 190000
Indigo 5000 18 years, 10+2 https://careers.goindigo.in Rs 40000 – Rs 110000
Air Asia 3000 18 years, 10+2 https://careers.airasia.in Rs 55000 – Rs 90000
Vistara 2700 18 years, 10+2 https://careers.vistara.in Rs 55000 – Rs 90000
SpiceJet 1800 18 years, 10+2 https://careers.spicejet.in Rs 55000 – Rs 100000
Go First 2400 18 years, 10+2 https://careers.goair.in Rs 55000 – Rs 100000
TruJet 120 18 years, 10+2 https://careers.trujet.in Rs 35000 – Rs 90000

Top 10 International Employers

AIRLINE ACTIVE FLIGHT ATTENDANTS ELIGIBILITY HOW TO APPLY SALARY
Qatar Airways 11000 21 years, 10+2 https://careers.qatarairways.com/glo bal/en/c/cabin-crew-cabin-services-jobs Rs 160000 – Rs 400000
Emirates 15000 21 years, 10+2 https://www.emiratesgroupcareers.com/cabin-crew/ Rs 160000 – Rs 400000
Etihad 5000 21 years, 10+2 https://careers.etihad.com/go/Cabin- Crew-Jobs/ Rs 160000 – Rs 400000
Air Arabia 6000 21 years, 10+2 https://careers.airarabia.com/airarabia/go/ Rs 160000– Rs 400000
Fly Dubai 6000 21 years, 10+2 https://careers.flydubai.com/jobs/cabin-crew-dubai-assessment-centre-1084 Rs 160000 – Rs 400000
Saudi Arabian 8000 21 years, 10+2 https://www.saudia.com/saudia/Header/About-Us/Careers Rs 160000 – Rs 400000
British Airways 21000 21 years, 10+2 https://careers.ba.com/cabin-crew Rs 160000 – Rs 400000
Singapore 15000 21 years, 10+2 https://www.singaporeair.com/en_UK/us/ Rs 160000 – Rs 400000
Lufthansa 16000 21 years, 10+2 https://www.be-lufthansa.com/en/ flight-attendant Rs 35000 – Rs 90000
Cathay Pacific 18000 21 years, 10+2 https://careers.cathaypacific.com/our -teams/ customer-service-in-the-airand- on-the-ground Rs 160000 – Rs 400000

Career Progression

Junior crew
  • New entry after finishing training joins in economy cabin
  • Promoted to Business cabin after some experience
  • Responsible for cabin safety and services in an assigned section
Purser (lead, cabin director, IFS)
  • Direct, coordinate and organize entire cabin crew team
  • Responsible for conduct of cabin safety, services and emergency procedures for the entire aircraft.
Cabin services instructor
  • Training and checking of all cabin crew

Lifestyle

PROS
  • Excellent pay and perks.
  • No professional education required.
  • Career progression is faster compared to other sectors.
  • Every day is special because a new set of crews is assigned.
  • Working in a multi-cultural environment and meeting people from different ethnicity.
  • Discounted unlimited flight tickets for your family.

CONS
  • Working can be hectic with a lot of early morning start and late-night finishes with multiple sectors, often all this can happen in a row.
  • A regular cabin crew flies for about 100 hours every month. This translates to 150 hours of duty including pre and post flight duties.
  • You can expect about 8 days off in a month.
  • Most of the airlines in India provide only 15 days paid leave per year.
  • Maintaining Physical fitness is very important as you are checked regularly for your medical vitals and failing will revoke your license.
  • You will have to work on holidays and weekends.
  • Work life balance can be compromised.