From TILT to Toasts: How 360 CHICAGO’s Sky-High Evening is Elevating India-U.S. Travel Ties
Abhishek Nayar
25 Jun 2025

What happens when panoramic views meet power-packed partnerships? You get an unforgettable evening 94 floors above Lake Michigan, where travel trade turns into a towering testament of connection. 360 CHICAGO, the iconic observation deck perched atop the former John Hancock Center, recently hosted some of India’s top travel trade delegates in a one-of-a-kind event that was equal parts immersive and inspiring.
Curated by Magnicity, the global leader in urban observation experiences, the evening was a perfectly shaken (not stirred) cocktail of business, pleasure, and breathtaking views.
An Evening That Was Anything but Standard
Held on the sidelines of IPW 2025, the U.S.’s leading international travel trade show, the exclusive showcase gave Indian trade partners more than just a taste of Chicago—it offered them a sky-high sensory journey.
Guests were greeted with handcrafted cocktails at CloudBar, the city’s highest cocktail lounge, followed by a chef-curated menu served with sweeping vistas of Lake Michigan. This wasn’t just about hospitality—it was a strategic invitation to experience Chicago’s elevated charm from the city’s most iconic perch.
“Welcoming our Indian partners to 360 CHICAGO was a celebration of connection, culture, and shared ambition,” said Alexia Vettier, CEO of Magnicity.
Magnicity's Global Ambition: Expanding With Purpose
The event comes at a transformative time for Magnicity, which recently acquired the 95th and 96th floors of the tower—a bold move signaling its intent to take the visitor experience even higher.
These new levels, currently under renovation, are slated to open in 2027, and will be connected to the 94th floor via a grand staircase. With this, Magnicity is investing in more than just infrastructure—it's designing a journey.
- Fun Fact: Over the past 10 years, Magnicity has poured $20 million into revitalizing 360 CHICAGO, resulting in a 60% surge in visitation.
And the future? Even more ambitious. Talks are underway for new observation platforms across Asia, the Americas, and Europe, along with the exciting Spiral Tower—a modular, sustainable concept that looks straight out of a sci-fi skyline.
More Than a View: Experiences With a Twist (Literally)
What sets 360 CHICAGO apart isn’t just altitude, but attitude. Here’s what makes it one of the city’s most vibrant and engaging attractions:
- TILT: Chicago’s only outward-tilting thrill ride that lets you lean into the skyline.
- CloudWalk: An open-air deck infused with local art and dizzying views.
- CloudBar: A celebration of Chicago’s neighborhoods in cocktail form.
- 17,000 Sq. Ft. of Programming: Hosting everything from fireworks nights to the legendary Air & Water Show.
“The energy and feedback from our Indian guests only reaffirm how critical this market is,” said Jim Vozzella, Senior Sales Manager at 360 CHICAGO.
India x Chicago: Trade Ties With a View
India is one of the fastest-growing outbound travel markets in the world—and U.S. cities are taking note. By welcoming Indian delegates not just to their cities, but to their skylines, destinations like Chicago are setting the tone for richer, more nuanced partnerships.
360 CHICAGO’s curated evening was more than a gesture; it was a signal. That the future of tourism lies in personalized, panoramic, and purpose-driven experiences. And that cities, quite literally, look better when seen together—from the top.
TL; DR — Skyline Summary
- 360 CHICAGO hosted Indian travel delegates during IPW 2025, showcasing premium hospitality 94 floors high.
- Guests enjoyed handcrafted cocktails at CloudBar and a chef-led menu overlooking Lake Michigan.
- Features like TILT, CloudWalk, and art-integrated open-air decks redefine observation decks as immersive experiences.
- Magnicity’s acquisition of floors 95 & 96 (set to open in 2027) follows a $20M investment in upgrades.
- Expansion plans include new global locations and a futuristic Spiral Tower concept.
- The event emphasized the strengthening bond between Indian and U.S. travel industries, aiming for deeper tourism collaboration.
- Magnicity’s mantra: “Cities have stories to tell—and the best way to hear them is from above.”
Stay tuned. The skyline isn’t just rising—it’s getting personal.
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In a groundbreaking move, the Directorate General of Civil Aviation (DGCA) has unveiled a special audit framework designed to deliver a full-spectrum, “360-degree” evaluation of India’s booming aviation ecosystem. This initiative marks a clear break from the regulator’s traditional, compartmentalized approach—think of replacing a handful of narrow X-rays with a full eight-dimensional MRI scan of the industry.
Triggered by Tragedy: The Ahmedabad–Gatwick Crash
Barely a week after the catastrophic crash of an Air India flight from Ahmedabad to London’s Gatwick Airport—an accident that claimed the lives of all 241 souls onboard and several more on the ground—the DGCA pressed the button on this comprehensive safety overhaul. The crash, which occurred just minutes after takeoff, laid bare systemic vulnerabilities that siloed inspections had failed to uncover.
What’s in the June 19 Circular?
Dated June 19, the DGCA’s circular explicitly calls for an integrated, risk-based audit regime that goes beyond the routine checks in its Annual Surveillance Programme. Gone are the days when Flight Standards, Airworthiness, and Aerodrome Standards each conducted separate audits. Instead, the new framework mandates cross-domain scrutiny of Safety Management Systems (SMS), operational best practices, and regulatory compliance—from runway lighting to pilot training manuals.
Scope: From Jumbo Jets to Ground Crews
This isn’t just about airlines. The “360-degree” audits will encompass:
- Scheduled, non-scheduled, and private air operators
- Maintenance, Repair, and Overhaul (MRO) organizations
- Approved Training Organizations (ATOs) & Flying Training Organizations (FTOs)
- Air Navigation Service Providers (ANSPs)
- Aerodrome Operators & Ground Handling Agencies (GHAs).
In other words, if it moves passengers or parts—or even guides flight paths—it’s in the audit crosshairs.
The Multi-Disciplinary Dream Team
Each audit will be spearheaded by a senior DGCA official (Deputy Director-General or Director level), backed by specialists from Flight Standards, Air Safety, Airworthiness, Licensing, Aerodrome Standards, and Air Navigation Services. It’s like assembling the Avengers of aviation safety to hunt down every possible loophole.
A Risk-Based, Proactive Approach
Rather than waiting for incidents to reveal weaknesses, the DGCA’s risk-based model proactively pinpoints systemic vulnerabilities. By aligning closely with ICAO’s Standards and Recommended Practices (SARPs) and India’s national aviation objectives, the regulator aims to strengthen the ecosystem’s resilience before the next crisis hits.
Why Now? India’s Aviation Boom
With India poised to become one of the world’s fastest-growing aviation markets, handling over 400 million domestic passengers annually, maintaining safety isn’t optional—it’s existential. As the skies get busier, any oversight blind spot could have devastating consequences. The new framework safeguards against that by ensuring every bolt, flight deck procedure, and air-traffic control protocol meets global best practices.
The Takeaway
The DGCA’s “360-degree” audit framework is more than a policy tweak; it’s an industry-wide pact to leave no safety stone unturned. By tearing down silos, uniting cross-functional expertise, and leveraging a risk-based lens, India’s aviation regulator is charting a course toward a safer, more robust future for passengers and crew alike.
TL; DR:
- DGCA’s New Audit: Introduced a “360-degree” special audit framework via a June 19 circular to replace siloed inspections.
- Crash Catalyst: Prompted by the fatal June 2025 Air India Ahmedabad–Gatwick crash that killed 241 onboard and more on the ground.
- All-Inclusive Scope: Covers airlines, MROs, ATOs/FTOs, ANSPs, aerodromes, and ground handlers.
- Expert Teams: Audits led by senior DGCA officials with multi-disciplinary specialists.
- Risk-Based Focus: Proactively identifies systemic vulnerabilities, ensuring strict ICAO SARP compliance.
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Pakistan International Airlines (PIA), once a marquee name in global aviation, has accumulated over $2.5?billion in losses during the past decade. Yet after a sweeping restructuring, it posted its first operating profit in 21 years for the year ended June?2024—a rare silver lining that has reignited interest in selling the loss?making state-owned carrier. With a $7?billion IMF bailout hanging in the balance, the government has cast its lot on privatization as a test of its resolve to reform deep?rooted economic malaise.
The Bidders: Who’s Ready to Take Off?
Ahead of the June?19 deadline, eight parties expressed interest—but only five delivered qualification documents to the Privatization Ministry. They span major industrial players, investment houses, and even military?backed conglomerates:
- Industrial Consortium: Lucky Cement Ltd., Hub Power Holdings Ltd., Kohat Cement Co. Ltd., and Metro Ventures—bringing deep pockets and infrastructure expertise.
- Arif Habib?Led Group: Headed by Arif Habib Corp Ltd., and joined by Fatima Fertilizer Co. Ltd., The City School, and Lake City Holdings—uniting finance, agriculture, education, and real estate interests.
- Fauji Fertilizer Company Ltd.: The military?affiliated chemicals producer, leveraging its government ties and logistic capabilities.
- Airblue Ltd.: Pakistan’s privately owned domestic airline, eyeing expansion into international markets.
- Bahria?Serene?Equitas Consortium: A tri?partite bid featuring Bahria Foundation, Serene Air, and U.S.?based Equitas Capital LLC—mixing defense?backed funding, aviation know?how, and international finance.
What’s on Offer: Sweetening the Deal
To attract credible bidders after a failed 2024 attempt, Islamabad has overhauled the sale terms:
- Full Divestment: Bidders can acquire up to 100% of PIACL, with no golden share retained by the state.
- Debt Relief: Approximately 80% of PIA’s legacy debt has been transferred to the federal government, cleaning up the balance sheet.
- Tax Incentives: Sales tax on leased aircraft has been scrapped, reducing fleet?operational costs.
- Limited Liabilities: A cap on legal and tax claims shields new owners from historic disputes.
These measures aim to mitigate the risks that deterred investors last time, when a lone $36?million bid fell far short of the $305?million floor price.
PIA’s Turnaround: Profit on the Horizon
After years of chronic losses, PIA’s restructuring has yielded tangible results:
- Operating Profit: First in 21?years in 2023–24, driven by route rationalzsation and cost controls.
- EU Flights Resumed: January?2025 saw the return of European services after a four?year safety?related ban.
- UK Clearance: Securing UK approval is next, viewed as a critical milestone to restore full international reach.
Industry insiders believe demonstrating operational viability is crucial to convincing foreign airline partners to co?manage the network.
Timeline to Takeoff: From Due Diligence to Final Bid
Privatization Minister Muhammad Ali has mapped out a tight schedule:
- Early July: Pre?qualification of bidders announced.
- July–September: Virtual data?room access for due diligence (2–2.5 months).
- Q4?2025: Final bidding and negotiations, with selection of the winning consortium.
If all goes to plan, the transaction could close by the end of next year, marking Pakistan’s first major privatization in nearly two decades—and a bellwether for other planned sales, including the Roosevelt Hotel and several power firms by mid?2026.
Stakes Beyond PIA: Reviving Privatization Momentum
Securing 86?billion rupees in privatization proceeds this year is more than a headline target; it’s a litmus test for Islamabad’s reform drive. Success with PIA could:
- Boost Investor Confidence: Demonstrate Pakistan can execute complex transactions.
- Alleviate Fiscal Strain: Reduce dependency on IMF?tied budget support.
- Unlock Further Sales: Pave the way for power?company auctions and real estate disposals.
Conversely, another stalled outcome could undermine credibility, jeopardizing Pakistan’s IMF programme and future bailouts.
Conclusion: Will the Clouds Part for PIA?
The final chapter in PIA’s privatization saga hinges on whether these diverse bidders can see past the airline’s troubled past to its profit?making potential. With fresh incentives, debt relief, and a promising turnaround, the runway is clear—provided the political will endures turbulence and lands the deal on time.
TL;?DR
- Five Qualified Bidders: Industrial giants, investment houses, military?backed and airline consortia.
- Enhanced Deal Terms: Full divestment, 80% debt assumed, tax and liability shields.
- Profit Resurgence: First operating profit in 21?years and resumed EU services.
- Roadmap: Pre?qualify in July, due diligence 2–2.5?months, final bids in Q4?2025.
- Broader Impact: A successful sale could revitalize Pakistan’s stalled privatization agenda and bolster IMF?backed reforms.
With Inputs from Reuters
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The AI-171 crash near Ahmedabad has left the aviation world reeling. With 242 lives lost, the disaster is one of the deadliest air tragedies in India’s recent memory. While the official investigation continues, voices from the industry are calling for systemic reform—not just reactive measures.
Jaideep Mirchandani, Group Chairman of Sky One, has emerged as a strong advocate for immediate and long-term action. In the aftermath of the tragedy, he has emphasized the importance of crisis communication, rigorous safety checks, and pilot readiness—warning against the "knee-jerk, then forget" pattern that too often follows such events.
From the Hudson to the Sabarmati: Two Crashes, Two Outcomes
Mirchandani draws a compelling comparison with the 2009 "Miracle on the Hudson" incident. When US Airways Flight 1549 collided with a flock of birds shortly after takeoff, both engines failed—but swift decision-making by the pilots, combined with enough altitude for a glide, led to a successful emergency landing in the Hudson River. All passengers survived.
The difference? Preparedness and quick, decisive execution.
But in the case of AI-171, the aircraft didn’t have the same fate. The cause remains unconfirmed, yet early speculation centers around technical malfunction, possibly engine-related. This has triggered the Directorate General of Civil Aviation (DGCA) to instruct Air India to immediately conduct thorough inspections on its Boeing 787-8/9 aircraft with GEnx engines.
“Safety Cannot Be a Seasonal Concern”: Mirchandani’s Warning
“A one-time comprehensive inspection should be made mandatory for all aircraft before departure,” says Mirchandani.
He’s not mincing words. According to him, inspections shouldn’t be periodic—they should be continuous. This includes a review of take-off parameters before every flight and the integration of AI-based predictive maintenance tools to identify small issues before they become deadly.
“Technicians grow complacent. Essential checks are skipped. And every time there’s a tragedy, urgency surges…then fades,” he warns.
Mirchandani proposes the adoption of a Flight Control Inspection Routine—a standardized check that goes beyond surface-level pre-flight routines. This is akin to Formula 1-style scrutiny before every race—a full-systems sweep, every single time.
Don’t Just Train Pilots—Prepare Them for the Worst
Pilots are the last line of defense in any mid-air emergency. Yet, as Mirchandani points out, they are often under immense psychological pressure. A catastrophic incident doesn’t just test technical skills—it tests mental resilience.
His recommendations?
- Scenario-Based Training: Situations designed to simulate engine failures, system leaks, extreme weather, etc.
- Full-Motion Simulators: Realistic cockpit environments that test reflexes and adaptability.
- Mandatory Emergency Drills: Especially before pilots are cleared for high-responsibility routes.
“Emergency training shouldn’t be optional or one-off—it should be baked into the culture,” he says.
Communication in Crisis: The Missing Piece
One of the most overlooked components in the aftermath of aviation disasters is crisis communication. Mirchandani highlights the importance of transparency, swift information sharing, and consistent messaging to rebuild public trust.
A vague or delayed response can do as much damage as the accident itself. In the era of real-time news, silence isn’t caution—it’s negligence.
The Future Is Digital—and Predictive
Traditionally, aircraft maintenance is reactive. But Mirchandani envisions a future where artificial intelligence (AI) can detect anomalies, track wear patterns, and flag issues even before a wrench is lifted.
Airlines like Lufthansa and Delta are already experimenting with predictive maintenance platforms powered by big data. In India, it’s time to make such systems the norm, not the exception.
Will We Learn This Time?
Every air crash teaches us something. But the real test lies in what we do after the headlines fade.
Will the aviation sector push for policy reforms? Will airlines prioritize safety over cost? Will regulators follow through on inspections and enforcement?
Or will this be yet another tragic reminder that change is overdue?
As Mirchandani puts it:
“Aircraft are incredibly safe. But when safety is taken for granted, even the best engineering won’t save us.”
TL; DR – Key Takeaways
- AI-171 crash in Ahmedabad killed 242; cause still under investigation.
- DGCA has mandated inspections on Boeing 787-8/9 with GEnx engines.
- Jaideep Mirchandani calls for:
- Mandatory full inspections before every flight.
- Real-time review of takeoff parameters.
- Regular emergency drills and pilot scenario training.
- Crisis communication protocols to build public trust.
- Adoption of AI-based predictive maintenance to detect faults early.
- He warns against post-crisis complacency and urges ongoing safety reform.
If aviation is to remain the safest way to travel, the AI-171 crash must not become just another forgotten headline.
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From 82nd to 17th: How Saudia’s Sky-High Hospitality Is Winning the World
Abhishek Nayar
21 Jun 2025

In a landmark moment at the 2025 Skytrax World Airline Awards, held at the 56th Paris Air Show inside the historic Air and Space Museum, Saudia, the national flag carrier of Saudi Arabia, walked away with one of the most coveted honors—“Best Airline Staff Service” in the Middle East.
But that wasn’t the only feather in its cap. Saudia also leapfrogged three spots in the global Skytrax rankings, landing proudly at 17th place, continuing its stunning climb from 82nd in 2017 to now firmly placing itself among the world’s top 20 airlines.
Millions Voted—Saudia Delivered
The Skytrax Awards are often called the "Oscars of the aviation industry," based on millions of votes from travelers worldwide. Saudia’s achievement speaks volumes about its unwavering focus on service excellence, guest experience, and Saudi hospitality.
“This award reflects the dedication of our incredible frontline team and the trust of our guests,” said H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group. “Rising from 82nd to 17th... is a proud milestone—but it’s just the beginning.”
The People Behind the Wings
From ground handling to inflight comfort, it’s Saudia’s team members who are getting global applause.
“The airline’s cabin and ground staff maintain a service style that is both composed and welcoming,” said Skytrax CEO Edward Plaisted, highlighting the multi-national team’s blend of professionalism and warmth as the differentiator.
This spirit of hospitality is rooted in Saudi culture, delivered seamlessly at every touchpoint—from check-in counters to cruising at 35,000 feet.
Fueling the Future: Vision 2030 in Action
Saudia’s upward trajectory is not accidental. It aligns with Saudi Arabia’s National Transport and Logistics Strategy and National Aviation Strategy, part of the country’s broader Vision 2030 goals. These initiatives aim to transform the Kingdom into a global aviation and tourism hub, attracting millions for:
- Business
- Entertainment
- Sports
- Hajj and Umrah pilgrimages
What’s Next: A Guest Experience Revolution
To match its ambitions, Saudia is investing in:
- Fleet Expansion: Doubling the size of its aircraft fleet
- Network Growth: Expanding global routes to boost connectivity
- Cabin Redesigns: Launching fully revamped interiors with luxury seating, modern inflight entertainment, and high-speed connectivity
- Sustainability: Integrating eco-conscious technologies and operations
Every move is calculated to exceed passenger expectations, not just meet them.
From Underdog to Elite: A Remarkable Rise
Here’s a quick look at Saudia’s Skytrax journey:
- 2017: Ranked 82nd
- 2024: Climbed to 20th
- 2025: Now at 17th
- Awarded “World’s Most Improved Airline” for 4 years in a row
This isn’t just progress—it’s a transformation.
TL; DR: Saudia’s High-Flying Triumph, in 6 Quick Points
- Won “Best Airline Staff Service” at the 2025 Skytrax Awards in Paris.
- Climbed to 17th place globally, up from 82nd in 2017.
- Recognized for exceptional cabin and ground staff service, infused with Saudi hospitality.
- Part of the Kingdom’s broader Vision 2030, supporting tourism, Hajj, and aviation growth.
- Massive investments underway: fleet expansion, new cabin design, and connectivity upgrades.
- Continues to be Skytrax’s “World’s Most Improved Airline” for four consecutive years.
In short? Saudia isn’t just flying planes—it’s flying high on global prestige, service innovation, and a bold national vision. Keep your seatbelt fastened. The best may be yet to come.
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Is VietJet Betting Big Enough with 100 A321neos to Shake Up Global Air Travel?
Abhishek Nayar
19 Jun 2025

When VietJet Chairwoman Nguyen Thi Phuong Thao and Airbus EVP Sales Benoît de?Saint-Exupéry shook hands at the 2025 Paris Air Show, they weren’t just signing paper—they were inking in a bold new chapter for one of Asia’s most dynamic carriers.
A Strategic Alliance Turbocharged
In a Memorandum of Understanding (MoU) that turns heads across the aviation world, VietJet has placed an initial order for 100 Airbus A321neo single?aisle jets—with an option to add 50 more in the near future.
“These modern and efficient aircraft have been instrumental in VietJet’s growth… strengthening our role as a connector for economic development, cultural exchange and global connectivity,” said Chairwoman Nguyen Thi?Phuong?Thao.
For VietJet, which already operates a fleet north of 100 Airbus airframes, this isn’t just fleet renewal—it’s a statement of intent.
Matching Supply with Soaring Demand
One of the greatest challenges in low?cost aviation is balancing capacity with fluctuating passenger flows. Enter the A321neo:
- Scalable Capacity: Seating for up to 240 passengers in high-density layouts helps VietJet flexibly match capacity to high?traffic routes without leaving empty seats on quieter days.
- Commonality Perks: Pilots, cabin crew, and maintenance teams benefit from shared systems across the A320 family—keeping training and turnaround times lean.
“Together the A321neo and A330neo will be perfect partners… efficiently matching capacity more closely to demand across its network,” added de Saint?Exupéry.
Green Credentials That Fly the Flag
It’s not just about more seats—it’s about a cleaner footprint. The A321neo packs next?generation engines and Sharklet wing?tips that deliver:
- 20%+ fuel savings and CO? reduction versus previous?generation single?aisle jets.
- 50% noise reduction, making operations gentler on airport neighborhoods.
- Up to 50% Sustainable Aviation Fuel (SAF) capability today, with a roadmap to 100% SAF use by 2030.
For VietJet—a carrier proud to democratize flight across emerging Asian markets—these eco?advantages translate into both lower operating costs and a stronger sustainability badge.
Why the A321neo Is Aviation’s Hottest Ticket
Since launch, the A321neo has dominated the order books:
- 7,000+ orders from more than 90 airlines worldwide (as of May?2025).
- A 500?nautical?mile longer range than its predecessor, opening new thin?route opportunities.
- The widest single?aisle cabin in its class, boosting passenger comfort on longer hops.
For a carrier like VietJet—laser?focused on point?to?point traffic across Southeast Asia, India, and beyond—the A321neo doubles as both workhorse and halo product.
Beyond the Paris Air Show: What’s Next?
VietJet isn’t just thinking of today’s market; it’s plotting a multi?continental expansion:
- New Destinations: More flights into India, Japan, and Australia are on the drawing board.
- Wide?body Complement: Just weeks ago, VietJet added another tranche of A330neos—positioning itself for longer?haul leisure markets.
- Digital Innovations: Alongside metal, VietJet’s ramping up its mobile booking and inflight?WiFi offerings to stand out in the crowded low?cost field.
With this twin?pronged push—single?aisle density plus wide?body reach—VietJet looks primed to turn regional dominance into genuine global scale.
TL; DR
- What happened? VietJet inked an MoU at the 2025 Paris Air Show to buy 100 new A321neos, plus options for 50 more.
- Why it matters? These jets promise 20%+ fuel savings, 50% noise reduction, and 50% SAF capability—crucial for growth and sustainability.
- Fleet impact: VietJet will operate over 200 Airbus aircraft if options are exercised, blending A321neos for short?haul and A330neos for medium?haul.
- Strategic edge: Commonality across Airbus types slashes training/maintenance costs, while increased capacity flexibly matches passenger demand.
- Looking forward: Expect new routes into India, Japan, and Australia, richer digital services, and VietJet’s ambition to become Asia’s top low?cost global connector.
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